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Posted on: September 13, 2018


Gooding County

Class Title: Director - EMS

Department: Gooding County EMS



The Director of EMS is responsible for county wide operations of the Gooding County EMS. Responsibilities include program operational management, consistent application of program policies and procedures, ensuring compliance with safety, licensure and accreditation standards, financial management, personnel and staffing, and the acquisition and allocation of capital equipment and material resources. The director will work with the Gooding County Board of Commissioners, other elected officials and department heads, governmental entities and local law enforcement, quick response units, medical facilities and fire departments. The director represents the mission and values of Gooding County, the Gooding Ambulance Districts and Gooding County Paramedics.



Works under the general supervision Gooding County Board of Commissioners.



  1. Operations:

    1. Responsible for functional 911 and interfacility transport within (and potentially beyond, the Magic Valley.

      1. Ensure adequate resources are available and maintained to meet the operation demands of the service.

      2. Ensure compliance with program standards, policies, procedures and annual state EMS accreditation standards.

      3. Ensure exceptional service to patients, healthcare providers and regional emergency response providers.

      4. Plan, implement and evaluate disaster drills.

    1. Operational Standards, Policies and Procedures.

      1. Establish operational standards, develop policies and standard operating procedures for 911 and interfacility ground operations.

      2. Ensure compliance with safety policies and standards to include scene safety, driving safety and employee safety.

      3. Responsible for managing personnel and maintaining appropriate staffing levels.

      4. Organize data collection and input regarding employee performance and utilized the information to conduct initial and ongoing employee job performance. Counsel and discipline employees when appropriate.

      5. Enforce education standards and employee educational compliance.

    1. Responsible for facility, vehicle, equipment infrastructure and operations.

      1. Identify equipment and facilities requirements. Develop and manage the service capital budget. Set priorities and timeframes for acquisition.

      2. Maintain a process for inventory control.

      3. Ensure compliance with state paramedic accreditation standards

      4. Interface with County IT to initiate and monitor IT projects and infrastructure.

      5. Manage all service information systems – documentation, compliance, billing infrastructure, etc.

    1. Financial and Resource Management.

      1. Participate in preparation of operational and capital budgets.

      2. Monitor financial compliance monthly and adhere to financial performance targets.

      3. Work with leadership to monitor revenue cycle performance.

  1. Professional Communication:

    1. Maintain confidentiality in matters relating to patient/family and employees.
    2. Interacts with respect and sensitivity with patients/families with a variety of developmental and sociocultural backgrounds.
    3. Maintain professional relationships and convey relevant information to other members of the healthcare team within facility and any local, state and regional agencies.
    4. Relay information appropriately over telephone and other communication devices.
    5. Plan and prepare operational, service and outcome reports for meetings with the Board of Commissioners.
    6. Keep the Board of Commissioners informed of issues pertinent to the efficient operation of the program.
    7. As appropriate, keep staff informed and engaged in the priorities and overall operations of the program.
    8. Provide honest and direct communication in all matters.
    9. Work with leadership on any matters related to promotional activities or media relations.
  2. Teamwork:

    1. Work closely with the Board of Commissioners and members of the service to provide safe and clinically excellent care, and provide goal-oriented program development and quality improvement.
    2. Delegate work to other team members as needed.
    3. Report on program performance and development to those who require information, including the Board of Commissioners, hospital directors, physicians and staff.
    4. Initiate problem-solving and conflict resolution skills to foster effective work relationships with peers and other professionals.
    5. Utilize the program performance improvement model to continually improve performance, safety and quality.
    6. Engage staff to participate in program decisions. Support and participate in regional EMS care delivery service teams.
    7. Represents the department or arranges for representation at meetings with local, state and regional agencies, committees or associations, dealing with paramedic or other related issues.
    8. Report to work on time and as scheduled.
  3. Professional Development:

    1. Coordinate and lead staff meetings, in-services, and continuing education.
    2. Participate in operational research and development activities
    3. Contribute to annual reviews of peer performance as requested.
    4. Assist in the development of indicators, thresholds, study methods, and data collection as assigned.
    5. Respond to problems/opportunities to improve care/customer service.
    6. Support involvement in hospital and regional performance improvement initiatives.
    7. Participate in and maintain competencies required for the position.
  4. Job Requirements: 
    1. Licensed as a Paramedic in the State of Idaho. Five (5) years licensed preferred
    2. Certification as a Paramedic with the National Registry of Emergency Medical Technicians is desirable.
    3. Management experience in pre-hospital care. Any combination of education, training and/or experience which demonstrates competence in each of the following:

                        1.  Knowledge of pre-hospital care practices.

                        2.  Knowledge of EMS billing and budgeting practices.

  1. Hazmat Training
  2. Working familiarity with 911 and interfacility ground EMS operations; clinical experience desirable.
  3. Ability and willingness to demonstrate and maintain competency as required for job title including being adept in advanced computer and communication technology.
  4. Excellent communication skills to include oral and written comprehension and expression.
  5. Ability and willing to exhibit behaviors consistent with standards for performance improvement and organizational values.
  6. Ability and willingness to exhibit behaviors consistent with principles for service excellence.

   6. Working Environment:

                 a. Risk of exposure to:

      1. Blood and body fluids     

      2. Disease    

     3. TB     

     4. Latex    

     5. Mechanical/Electrical     

     6. Odors, Chemicals     

     7. Adverse weather conditions     

     8. Environmental, physical and emotional stress

7. Physical Requirements:

  1. Ability to lift up to 125 pounds
  2. Twisting turning from the waist
  3. Standing for long periods
  4. Potential climbing, crawling, bending, stooping, kneeling or squatting
  5. Pushing object with or without rolling wheels
  6. Reaching above and below shoulder level
  7. Grasping and fine finger manipulation
  8. Ability to work extended work hours when necessary


WAGE:  ($46,000.00-$51,000.00/annual)




JOB OPEN: Until filled

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Posted on: April 18, 2016